Terms & Conditions

1. Definitions

Throughout these Terms & Conditions, the following words carry the meanings set out below:

• "Linden Studio", "we", "us", "our" — refers to Linden Studio, operating from Persiaran Mahsuri 18, 11900 Bayan Lepas, Penang, Malaysia
• "Participant", "you", "your" — any individual who registers for or attends a Linden Studio programme, or who uses this website
• "Programme" or "Workshop" — any educational workshop or structured track offered by Linden Studio, including the Single Evening Workshop, Six-Week Decision Literacy Programme, and Annual Decision Reflection Track
• "Materials" — printed worksheets, prompt decks, journalling sheets, and any other written or physical content prepared and distributed by Linden Studio
• "Website" — the website operated at lindensu.pro
• "Agreement" — these Terms & Conditions, together with our Privacy Policy and Cookie Policy

2. Acceptance of Terms

By submitting a registration enquiry, enrolling in a programme, or using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

• You must be at least 18 years of age to register for any programme
• If you are registering on behalf of another person (e.g., as a gift), you confirm that the attending participant is also 18 or over and has been informed of these terms
• By completing a registration, you enter into a binding agreement with Linden Studio on the terms set out here

3. Our Programmes

Linden Studio offers structured, facilitated workshops focused on paper-based decision-making literacy for individuals and couples. Our programmes are educational and reflective in nature. They are not a substitute for professional financial, legal, or therapeutic advice.

• Decision-Making Workshop (Single Evening) — a single facilitated session using worksheets and reflection prompts; price RM 360 per participant
• Six-Week Decision Literacy Programme — six weekly sessions with weekly worksheets and peer discussion; price RM 1,420 per participant
• Annual Decision Reflection Track — a twelve-month structured programme with monthly workshops, quarterly journalling sessions, and a printed annual companion; price RM 4,180 per participant

Programme dates, venues, and availability are subject to change. We will communicate confirmed session details to registered participants by email.

4. Registration and Enrolment

Registration is completed by submitting an enquiry form on our website or by contacting us directly. Enrolment is confirmed only once we have sent a written confirmation and, where applicable, payment has been received.

• You are responsible for providing accurate contact details at the time of registration
• Places are allocated on a first-confirmed basis; submitting an enquiry does not itself reserve a place
• For couple-oriented sessions, both attendees should be named at registration
• We reserve the right to decline a registration at our discretion, in which case any fee paid will be refunded in full

5. Participant Responsibilities and Conduct

Our workshops are designed as calm, reflective spaces. We ask all participants to support that environment.

• Arrive punctually and give advance notice if you are unable to attend a scheduled session
• Engage with the programme respectfully and allow other participants space to reflect
• Do not record sessions (audio or video) without prior written consent from Linden Studio and all attendees
• Do not share the printed materials with parties outside the programme without our written permission
• You may not use information shared by other participants in any group discussion outside of the programme context

Linden Studio reserves the right to ask a participant to leave a session if their conduct materially disrupts the workshop environment. No refund will be issued in such circumstances.

6. Intellectual Property

All workshop materials — including worksheets, prompt decks, session structures, and written content — are the intellectual property of Linden Studio. They are provided to participants for personal, non-commercial use only.

• You may not reproduce, distribute, or adapt our materials for any commercial purpose
• You may not publish or publicly share images of our printed materials without written permission
• The Linden Studio name, logo, and visual identity are our trademarks and may not be used without permission

7. Fees and Refund Policy

All prices are quoted in Malaysian Ringgit (RM) and include applicable taxes unless stated otherwise.

• Payment terms will be confirmed at the time of registration
• Cancellations made more than 14 days before the first session of your programme will receive a full refund
• Cancellations made between 7 and 14 days before the first session will receive a 50% refund
• Cancellations made fewer than 7 days before the first session are non-refundable, except in extenuating circumstances at our discretion
• If Linden Studio cancels or significantly reschedules a programme, registered participants will receive a full refund or the option to transfer to an alternative date
• Printed materials included with your enrolment are non-returnable

Refund requests should be sent to [email protected] with your registration details.

8. Disclaimers

Linden Studio's programmes are educational in nature. Nothing communicated during a workshop, in our printed materials, or on this website constitutes financial, legal, investment, or professional advice of any kind.

• Workshop content is general and reflective; it is not tailored to any participant's specific financial situation
• Participants should consult a qualified professional before making significant financial or legal decisions
• Linden Studio does not endorse any particular financial products, institutions, or strategies
• Our website and materials are provided "as is" without representations as to fitness for a particular purpose

9. Limitation of Liability

To the fullest extent permitted by Malaysian law, Linden Studio's total liability to any participant, whether in contract, tort, or otherwise, shall not exceed the amount paid by that participant for the relevant programme.

• We are not liable for indirect, consequential, or incidental losses arising from participation in a workshop or use of this website
• We are not responsible for decisions made by participants based on workshop content
• Force majeure: we are not liable for cancellations or disruptions caused by circumstances beyond our reasonable control (including severe weather, venue unavailability, or public health measures)

10. Termination

Either party may terminate participation in a programme by providing written notice. Refund entitlements on termination are governed by the Fees and Refund Policy above.

Linden Studio may immediately terminate a participant's enrolment, without refund, if that participant's conduct breaches these Terms or compromises the safety or wellbeing of others in the workshop environment.

11. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

We encourage participants to contact us directly in the first instance to resolve any concern informally. We aim to respond to all complaints within 10 business days.

12. Changes to These Terms

We may revise these Terms & Conditions from time to time. Any material changes will be posted on this page with an updated effective date. If you have a current programme enrolment at the time of a change, we will notify you by email. Continued participation after notice of a change constitutes acceptance of the updated terms.

13. Contact Us

For questions about these Terms & Conditions, please contact us at: